All items in stock are ready to ship, and our team will pick and pack your order right away. Any order placed before 10am will dispatch that day. If you think we've fallen short of our promise, contact us and we'll give you a shipping refund.
We'll send your product(s) to the delivery address you put into our order form. If you don't enter one, we'll ship to the cardholder address. It should arrive within five working days, but mail speeds vary, so our guarantee is that you'll get it within 14 days of dispatch.
If we can't determine that your order arrived within 30 days, we'll either reimburse you the shipping cost, or we'll agree a reshipping date with you.